Core Responsibilities:

• Supervision and Coordination: Supervising and coordinating the activities of clerical and administrative support staff.
• Quality Control: Ensuring quality standards are met and proper procedures are followed.
• Guidance and Problem Solving: Providing guidance to employees, resolving issues, and handling complaints.
• Performance Analysis: Analyzing employee performance and providing feedback.
• Scheduling and Delegation: Coordinating work schedules and assigning duties.
• Recruitment and Training: Participating in employee recruitment, including interviews and hiring, and scheduling training.
• Policy Implementation: Interpreting and explaining work procedures and policies to staff.
• Employee Evaluations: Performing employee evaluations and making recommendations on personnel actions.
• Documentation and Reporting: Preparing and managing reports, manuals, and correspondence.
• Record Maintenance: Maintaining records, including inventory, personnel, and maintenance documentation.
• Interdepartmental Coordination: Working with other supervisors to coordinate workplace activities.
• Policy Implementation: Implementing company or departmental policies and service standards.

Specific to Business Permit Processing (Philippines):

• Knowledge of Local Regulations: Possessing comprehensive knowledge of Philippine business regulations and permit requirements.
• Permit Application and Renewal: Managing the application and renewal processes for all necessary business permits and licenses at the local (city/municipal) and national levels (e.g., SEC, DTI).
• Liaison with Government Agencies: Acting as the primary point of contact with relevant government agencies (e.g., local government units, Bureau of Internal Revenue) to ensure compliance and resolve any issues.
• Compliance Monitoring: Keeping abreast of changes in regulations and ensuring the company’s compliance with all legal requirements.
• Documentation and Record-Keeping: Maintaining accurate records of all permits, licenses, and related documentation.