Sales & Customer Service

• Actively sell Focallure products to meet daily and monthly sales targets
• Approach and assist customers with enthusiasm and product knowledge
• Upsell and cross-sell products to increase basket size

Product Demonstration & Makeovers

• Perform live makeup demos and mini makeovers to highlight product benefits and usage
• Follow proper hygiene protocols (sanitize tools, use disposables when necessary)
• Tailor product recommendations based on customer needs and skin type

Product & Brand Knowledge

• Understand and communicate Focallure’s brand values and mission
• Stay updated on new arrivals, product features, ingredients, and proper usage
• Know the key selling points for each product (e.g., long-wear, cruelty-free, vegan, etc.)

Promotions & Campaign Participation

• Execute in-store promotional campaigns and support product launches
• Ensure promo materials and displays are updated, clean, and well-maintained
• Inform customers of any ongoing discounts, bundles, or giveaways

Customer Engagement & Relationship Building

• Create a welcoming and helpful atmosphere at the Focallure booth or counter
• Encourage repeat purchases by offering friendly service and follow-up
• Collect basic customer feedback and shopping behavior insights

Inventory & Reporting

• Monitor stock levels and report low/out-of-stock items to the supervisor
• Assist with stock replenishment and visual merchandising
• Submit daily/weekly sales reports, customer feedback, and store observations

Skills & Qualifications:

• At least 6 months of retail or sales experience (preferably in cosmetics or skincare)
• Experience in makeup application is a strong advantage
• Excellent communication and customer service skills
• Confident in makeup application and product demonstration
• Basic understanding of makeup techniques and skin types
• Ability to meet sales targets and work under pressure
• Energetic, approachable, and professional
• Passionate about beauty, cosmetics, and helping others feel confident
• Team player with a proactive attitude