Admin After Sales
Gladex Travel and Tours Corp.
職位描述
福利待遇
員工表彰與獎勵
節日禮物, 獎勵機制
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康
健康保險
健康維護組織
其他
企業社交活動
額外福利
年度公司旅行
職業發展
職業發展
休假和請假
病假, 休假
- Provide exceptional after-sales support to customers.
- Resolve inquiries and issues via phone, email, or chat.
- Assist customers with product usage and troubleshooting.
- Process returns, exchanges, and warranty claims.
- Maintain accurate records of customer interactions.
- Collaborate with other departments to enhance customer satisfaction.
- Identify opportunities for up-selling and cross-selling.
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: Fresh Graduates or Students welcome.
- Skills and Competencies: Strong customer service, teamwork, technical, organizational, interpersonal, and problem-solving skills. Proficiency in the English language is essential.
- Responsibilities and Duties: Assist customers with post-purchase inquiries, resolve issues, and ensure satisfaction.
- Working Conditions: Office environment with standard working hours.
- Qualities and Traits: Empathetic, proactive, adaptable, and detail-oriented.
Gladex Travel and Tours Corp.
HR and Admin ManagerGladex Travel and Tours Corp.
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工作地址
Kassco Building. Kassco Building, 7200 Rizal Avenue Corner Lico Street and Cavite Street, Santa Cruz, Manila, Metro Manila, Philippines
發布於 14 March 2025
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