Admin After Sales
Gladex Travel and Tours Corp.
職位描述
福利待遇
員工表彰與獎勵
節日禮物, 獎勵機制
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康
健康保險
健康維護組織
其他
企業社交活動
額外福利
年度公司旅行
職業發展
職業發展
休假和請假
病假, 休假
- Provide exceptional after-sales support to customers.
- Resolve inquiries and issues via phone, email, or chat.
- Assist customers with product usage and troubleshooting.
- Process returns, exchanges, and warranty claims.
- Maintain accurate records of customer interactions.
- Collaborate with other departments to enhance customer satisfaction.
- Identify opportunities for up-selling and cross-selling.
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: Fresh Graduates or Students welcome.
- Skills and Competencies: Strong customer service, teamwork, technical, organizational, interpersonal, and problem-solving skills. Proficiency in the English language is essential.
- Responsibilities and Duties: Assist customers with post-purchase inquiries, resolve issues, and ensure satisfaction.
- Working Conditions: Office environment with standard working hours.
- Qualities and Traits: Empathetic, proactive, adaptable, and detail-oriented.
Gladex Travel and Tours Corp.
HR and Admin ManagerGladex Travel and Tours Corp.
活躍於三天內
工作地址
Kassco Building. Kassco Building, 7200 Rizal Avenue Corner Lico Street and Cavite Street, Santa Cruz, Manila, Metro Manila, Philippines
發布於 14 March 2025
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