Pronet Systems Integrated Network Solution Inc. RMA Technical Coordinator

RMA Technical Coordinator

Pronet Systems Integrated Network Solution Inc.

HK$2.6-3.3K[月薪]

现场办公 - 奎松市1-3 年經驗本科全職

福利待遇

津貼
電信津貼
員工表彰與獎勵
獎勵機制
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康維護組織
休假和請假
喪假, 生日假, 產假和陪產假, 病假, 休假

Process, categorize root cause analysis every time there is RMA request.
Regulate the cause of the problem and shorten the process by providing the right technical support assessment.
Provide reports subject for preventive maintenance, items under warranty and out of warranty.
Coordinate to different Business Development, Project Manager regarding to their handle account for proper costing of Preventive Maintenance.
Submit reports of status of Preventive Maintenance.
Submit recommendation of accounts due to preventive maintenance.
Communicate status and schedule to customers and Sales.
Code repair and replacement requests and forward when other departments must fulfill.
Enter data, analyze data, and identify trends in repair and replacement requests

Candidate must possess at least Bachelor’s/College Degree Technical or IT related course such as (Computer Engineering, ECE, IT, Computer Science)
Preferably 1 year experience employee specialize Technical support
With background in project technical support
High attention to detail and accuracy

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Avancena Mary Grace

HR ManagerPronet Systems Integrated Network Solution Inc.

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工作地址

3rd Floor Hollywood Square Bldg # 33 West Ave Quezon City, Pronet Systems Integrated Network Solution Incorporated, 3rd floor, Hollywood Square Building, 33 West Ave, Quezon City, 1104 Metro Manila, Philippines