After Sales Technical Support

Topbet Tech Corp.

HK$2.4-3.2K[月薪]
现场办公 - 帕拉納克市<1 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    餐補, 交通補貼

  • 員工表彰與獎勵

    績效獎金, 月度獎

  • 法定福利

    13薪, 菲爾健康

  • 職業發展

    工作培訓

  • 休假和請假

    喪假, 產假和陪產假, 病假

顯示更多
  • Provide expert technical support to customers post-purchase, addressing and resolving product-related inquiries and issues.
  • Collaborate with engineering and production teams to communicate customer feedback and contribute to product improvement.
  • Develop and maintain comprehensive documentation for troubleshooting guides and FAQs to enhance customer experience.
  • Assist in training internal staff and customers on product features and usage best practices.
  • Manage customer interactions with professionalism and attention to detail, ensuring customer satisfaction throughout the support process.


Requirements

  • Job Title: After Sales Technical Support
  • Job Function: After Sales Technical Support
  • Responsibilities and Duties: Ability to diagnose technical issues quickly and effectively while maintaining a positive customer experience.
  • Working Conditions: Comfortable working in a fast-paced environment and managing multiple customer queries simultaneously.
  • Qualities and Traits: Strong analytical skills, excellent communication abilities, and a customer-first mindset.
  • Responsibilities and Duties: Willingness to learn about new products and provide thorough feedback during the development process.
  • Qualities and Traits: Adaptability to changing situations and resilience in handling customer complaints with tact and professionalism.
Preview

Jimmy How

HR DirectorTopbet Tech Corp.

活躍於三天內

工作地址

Aseana One. Aseana 1, Bradco Avenue, 2 Aseana City, Parañaque, 1701 Metro Manila, Philippines

發布於 20 November 2025

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