職位描述
簡介
- Prepare and serve a variety of coffee drinks and beverages.
- Ensure cleanliness and organization of the work area.
- Provide exceptional customer service and engage with patrons.
- Manage cash register and handle transactions accurately.
- Maintain inventory and assist in ordering supplies.
- Follow health and safety regulations.
- Participate in team training and development.
職位要求
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience preferred.
- Skills and Competencies: Strong attention to detail, knowledge of coffee types, excellent written and verbal communication, upselling and customer service skills, and interpersonal abilities.
- Responsibilities and Duties: Prepare and serve coffee beverages, maintain cleanliness, engage with customers, and manage orders efficiently.
- Working Conditions: Fast-paced environment, may require standing for long periods.
- Qualities and Traits: Consistency, reliability, positive demeanor, and a team-oriented mindset.
注重細節咖啡知識書面和口頭溝通技巧追加銷售技巧溝通技巧客戶服務技巧人際溝通能力一致性