BPO Dispatch Support Specialist

HR Spectacles

HK$3.5-4.2K[月薪]
现场办公 - 巴石<1 年經驗本科全職
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職位描述

簡介

• Creating, updating, and maintaining bus schedules for various routes.

• Managing the hours and shifts to ensure compliance

• Serve as the point of contact for drivers and other team members, handling issues that arise during bus runs.

• Maintain clear communication with key personnel to ensure successful completion of assignments.

• Respond promptly and flexibly to scheduling issues and daily challenges.

• Efficiently manage runs, including assigning drivers for unscheduled routes.

• Communicate schedule changes or delays to drivers and passengers.

• Assist drivers in enhancing communication and problem-solving skills.

• Coordinate with affiliated companies to meet service demands.

• Document and address operational issues or challenges as they arise.

• Gain familiarity with common destinations, routes, and traffic patterns.

• Disperse trip sheets and manage driver confirmations.

• Handle multiple phone lines with professionalism and efficiency.

職位要求

• Organizational skills to manage multiple schedules and assignments.

• Communication skills for interacting with drivers, passengers, and other team members.

• Problem-solving skills for managing delays, scheduling conflicts, or emergencies.

• Attention to detail to ensure schedules and routes are accurate.

• Technology skills to use scheduling software, GPS tracking systems, and reporting tools.

客戶服務日程安排問題解決團隊合作者強烈的職業道德
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Del Valle Patricia

Head of Talent AcquisitionHR Spectacles

回應率高

工作地址

Metro Manila. Metro Manila, Philippines

發布於 04 June 2025

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