Branch Personnel
Sta. Monica Pawnshop, Incorporated
職位描述
福利待遇
員工表彰與獎勵
績效獎金, 年度考核, 獎勵機制
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康維護組織
其他
手機折扣
額外福利
員工折扣, 退休計畫
職業發展
學徒計畫, 員工援助計畫, 職業發展
休假和請假
生日假, 產假和陪產假, 病假, 休假
- To perform operational duties set by the Management. i.e. Marketing Activities, Appraising, Cashiering, Western Union FLA, Ticketing, Forex, Converge and Ecpay transactions. Ensure that these transactions are processed accurately and in compliance with regulations.
- To provide excellent customer service, addressing inquiries, resolving complaints, and assisting customers with their needs.
- To promote and sell the organization's products and services to achieved set target by the Management.
- To follow the guidelines on Cashiering and ensuring that cash balances match transaction records.
- To adhere to security protocols to protect customers, co-employees, and company. To maintain compliance with regulations, such as anti-money laundering (AML) and Know Your Customer (KYC) requirements.
- To maintain accurate records of transactions, customer information, and account details. This documentation is crucial for regulatory compliance and internal auditing.
- To receive continuous training to stay updated on company policies and procedures and customer service skills. Also, assist in training new hires for proper guidance.
- To collaborate with colleagues and other departments within the organization to ensure seamless operations and excellent customer service.
- To adhere to company policies, procedures, and ethical standards in all their interactions and activities.
- To perform other related tasks as deemed necessary by the Management
- The ability to perform the standard operating procedures for all transactions.
- The ability to provide good customer service.
Sampang Noimy
HR OfficerSta. Monica Pawnshop, Incorporated
工作地址
11 Magalang Rd. 11 Magalang Rd, Angeles, Pampanga, Philippines
發布於 25 March 2025
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