Qualifications:

• Bachelor’s degree in Hospitality, Business Management, or related field (or equivalent work experience).
• Proven experience in food service, restaurant, or store operations.
• Strong leadership and people management skills.
• Excellent communication, organizational, and problem-solving abilities.
• Knowledge of food safety and sanitation standards.
• Willing to work on shifting schedules, weekends, and holidays.

Key Responsibilities:

• Oversee day-to-day food service operations to ensure smooth and efficient workflow.
• Supervise and guide store staff to deliver excellent customer service.
• Monitor food quality, cleanliness, and compliance with health and safety standards.
• Manage inventory, supplies, and daily sales reports.
• Coordinate staff schedules and ensure proper manpower allocation.
• Handle customer concerns and resolve issues professionally.
• Implement company policies, standard operating procedures, and service guidelines.
• Support management in meeting sales targets and operational goals.