Functional Consultant

Xceler8 Technologies Inc.

HK$2.7-3.3K[月薪]
混合办公 - 馬卡蒂應屆畢業生/學生本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    獎勵機制

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    意外死亡和傷殘保險, 人壽保險

  • 職業發展

    工作培訓

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  • Provide timely support and resolution of SAP tickets raised by clients.
  • Record, track, and monitor all support tickets to ensure issues are addressed within agreed timelines.
  • Prepare and generate monthly reports summarizing tickets per client, including issue categories, and resolution times.
  • Maintain and update client documentation, ensuring accuracy and completeness of records.
  • Coordinate with teams to escalate and resolve complex issues.
  • Ensure proper documentation of processes, solutions, and client interactions for knowledge sharing.
  • Support continuous improvement initiatives by analyzing recurring issues and recommending preventive measures.
  • Deliver excellent customer service and maintain strong client relationships.
  • Perform additional tasks and responsibilities as may be assigned by the immediate supervisor or management to support business operations.
Preview

Fabunan Diove

HR OfficerXceler8 Technologies Inc.

活躍於七天內

工作地址

8th Floor, Solar Century Tower. H269+CXH, Salcedo Village, HV. Dela Costa, Tordesillas, Makati, 1227 Metro Manila, Philippines

發布於 29 September 2025

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Xceler8 Technologies Inc.

未融資

少於50人

信息技術

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