Call Center Agent
Metacom Business Process Outsourcing Solution Inc.
職位描述
福利待遇
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
簡介
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain accurate records of customer interactions.
- Work collaboratively with team members to achieve targets.
- Adhere to company policies and procedures.
- Continuously improve service quality through feedback.
- Handle inbound and outbound calls, address customer inquiries, provide solutions, and manage accounts effectively.
職位要求
- Educational Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus.
- Experience Level: 1-2 years in a call center or customer service role preferred.
- Skills and Competencies: Proficient in English, excellent customer service, problem-solving, and account management skills.
- Working Conditions: Fast-paced call center environment, potential for shift work, and occasional overtime.
- Qualities and Traits: Strong communication skills, patience, empathy, and ability to work under pressure.
Lagman Eduard
HR OfficerMetacom Business Process Outsourcing Solution Inc.
回應率高
工作地址
Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines
發布於 30 May 2025
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