Call Center Agent

Metacom Careers

HK$3.5-4.9K[月薪]
现场办公 - 達義應屆畢業生/學生專科全職
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職位描述

福利待遇

  • 休假和請假

    喪假, 生日假, 體恤假, 家庭病假, 產假和陪產假, 育兒假, 單親假, 女性特殊假

簡介

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints effectively and efficiently.
  • Maintain customer records and follow up on issues.
  • Work collaboratively within a team to meet performance targets.
  • Participate in training sessions to improve skills.

職位要求

  • Educational Qualifications: A Diploma in any field is required.
  • Experience Level: Fresh graduates or students are encouraged to apply.
  • Skills and Competencies: Strong interpersonal skills, proficiency in Salesforce, excellent command of the English language, effective customer service, scheduling abilities, problem-solving skills, and the ability to work as a team player.
  • Responsibilities and Duties: Handle incoming calls, assist customers with inquiries, maintain records in Salesforce, and ensure timely scheduling.
  • Working Conditions: Typically in a call center environment with standard office hours.
  • Qualities and Traits: Positive attitude, patience, adaptability, and a commitment to customer satisfaction.
人際溝通能力銷售團隊英語語言客戶服務日程安排問題解決團隊合作者
Preview

Dela Cruz Albert Ezemiel

HR OfficerMetacom Careers

回應率高

工作地址

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

發布於 04 June 2025

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Metacom Careers

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101-500 人

BPO 和呼叫中心

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