• Respond to customer inquiries in a timely and professional manner.
• Assist customers with product and service questions.
• Maintain a high level of customer satisfaction through effective communication.
• Document and resolve customer issues using the company's CRM system.
• Collaborate with team members to improve overall service quality.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong customer service and communication skills.
• Skills and Competencies: Ability to work effectively in a team environment.
• Qualities and Traits: Positive attitude and willingness to learn.
• Responsibilities and Duties: Ability to handle multiple tasks and adapt to changes.
• Working Conditions: Must be able to work in a fast-paced environment.