Call Center Agent

Metacom Business Process Outsourcing Solution Inc.

HK$2.6-3.3K[月薪]
现场办公 - 奎松市無需經驗本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 職業發展

    工作培訓, 職業發展

  • 休假和請假

    休假

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Job Responsibilities:


  • Provide high-quality customer support through various channels (phone, email, chat).
  • Address customer queries, issues, and concerns in a timely manner.
  • Help customers troubleshoot technical or account-related issues.
  • Document all customer interactions, ensuring data accuracy.
  • Collaborate with team members and supervisors to meet service goals.
  • Identify opportunities to upsell or cross-sell services when appropriate.
  • Participate in ongoing training and development programs.


Qualifications:


  • For College Graduates: Open to fresh graduates, no previous experience required.
  • For 2nd Year College Undergraduates: 6 months to 1 year of experience in customer service or a BPO setting.
  • Excellent communication skills (both written and verbal).
  • Comfortable using computers and customer management systems.
  • Strong interpersonal skills and the ability to work well in a team.
  • Ability to handle difficult or irate customers in a professional manner.


Preview

Evia Phink

HR OfficerMetacom Business Process Outsourcing Solution Inc.

回應率高

工作地址

2nd floor, Mezzanine Building, Robinsons Zeta Tower. H3RJ+HHG Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

發布於 05 December 2025

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  • 或其他違法情形。
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