Spanish Bilingual Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.
職位描述
簡介
- Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
- Interact with customer service team and perform moderately complex customer support tasks
- Manage risk by following all policies and procedures and staying abreast of changes to them
- Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
- Receive direction from customer service supervisor and escalate non-routine questions
- At least 6 months of BPO voice experience
- Conversational to fluent in Spanish (language proficiency is a must!)
- Completed at least 2 years in college with no back subjects
Bustillos Scigee
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
回應率高
工作地址
McKinley Hill Dr. McKinley Hill Dr, Taguig, Metro Manila, Philippines
發布於 09 September 2025
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