• Provide excellent customer service by assisting customers with inquiries and issues via phone.
• Handle a high volume of incoming calls while maintaining professionalism and efficiency.
• Resolve customer complaints and provide appropriate solutions in a timely manner.
• Document all interactions with customers accurately in the call center system.
• Work collaboratively with team members to enhance customer experience and drive satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (entry-level)
• Skills and Competencies: Strong communication skills in English
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Strong work ethic and reliability
• Skills and Competencies: Familiarity with call center operations is a plus