Call Center Representative

Staffing co.

急招
HK$2.1-2.8K[月薪]
现场办公 - 宿務5 - 10 年經驗高中全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 休假和請假

    病假, 休假

簡介

  • Handle inbound and outbound calls to assist customers with inquiries.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints and issues efficiently.
  • Maintain records of customer interactions in the database.
  • Collaborate with team members to improve service quality.
  • Demonstrate excellent communication and problem-solving skills.

職位要求

  • Educational Qualifications: High School or Senior High School diploma required.
  • Experience Level: Minimum of 5-10 years of experience in a call center environment.
  • Skills and Competencies: Proficient in English, Excellent customer service, Strong problem-solving abilities, Team player, Strong work ethic, and Technical skills.
  • Responsibilities and Duties: Manage customer inquiries, resolve issues, maintain records, and ensure customer satisfaction.
  • Working Conditions: Fast-paced call center environment, potential evening and weekend shifts.
  • Qualities and Traits: Strong communication skills, patience, empathy, and resilience under pressure.
英語語言客戶服務問題解決團隊合作者強烈的職業道德呼叫中心技術技能
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Mercado Jayvee

HR ManagerStaffing co.

回應率高

工作地址

Concentrix Cebu IT Park Recruitment Site. Jose Maria del Mar Street 9F, 11F, 12F, Lungsod ng Cebu, 6000 Lalawigan ng Cebu, Philippines

發布於 24 July 2025

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