Call Center Representative

Lexie Staffing co.

HK$2-2.6K[月薪]
现场办公 - 宿務1-3 年經驗專科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    股權激勵計畫, 佣金, 績效獎金, 季度禮物

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 其他

    員工股票購買, 彈性支出帳戶(FSA), 學費補貼

We are looking for highly motivated and customer-focused individuals to join our Logistics Account team. As a Customer Service Representative, you will provide support to international clients by handling inquiries and concerns related to shipping, delivery, and logistics services. You will play a key role in ensuring smooth operations within the supply chain by addressing customer needs with accuracy and professionalism.


  • Assist customers with shipment tracking, delivery schedules, and package status updates.
  • Handle inquiries regarding delays, damaged shipments, or rescheduling of deliveries.
  • Coordinate with internal departments, partner couriers, and warehouses to resolve customer issues.
  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Provide support regarding billing inquiries, shipping rates, and customs requirements.
  • Ensure compliance with company standards while maintaining a high level of customer satisfaction.
  • Document all customer interactions accurately in the system.
  • At least Senior High School Graduate (College level or graduate preferred).
  • Strong English communication skills (verbal and written).
  • Must be computer literate and able to work with multiple systems.
  • Ability to work in a fast-paced environment with strong problem-solving skills.
  • Willing to work on rotational shifts, weekends, and holidays as required.
  • Fresh graduates and first-time applicants are welcome to apply.


Compensation and Benefits:

  • Salary Range: ₱15,000 – ₱21,000 monthly (depending on qualifications and experience)
  • ₱10,000 Signing Bonus (upon completion of the first month)
  • Performance incentives and allowances
  • HMO coverage and other company benefits
  • Clear career growth opportunities
英語語言客戶服務呼叫中心技術技能抖音人際溝通能力
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Borlongan Monique

HR OfficerLexie Staffing co.

工作地址

Paseo Arcenas. 8V5F+VXG, Banawa, R. Arcenas St, Cebu City, Cebu, Philippines

發布於 08 September 2025

Lexie Staffing co.

A 輪融資前

101-500 人

BPO 和呼叫中心

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Lexie Staffing & Business Consulting Company

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