Call Center Representative

Moder Solutions

£271-400[月薪]
现场办公 - 宿務1-3 年經驗本科全職
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職位描述

Billing Account Representative


₱25,000 SIGN-ON BONUS | 1-DAY HIRING PROCESS | WALK-IN MON–SAT, 10AM–5PM

 Location: 1Nito Tower, Archbishop Reyes Avenue, Cebu City

 Walk-In Schedule: Monday to Saturday, 10:00 AM – 5:00 PM


Join a Team That Empowers Financial Organizations to Lead the Future

We are a team of industry experts passionate about transforming financial services. With decades of experience, we deliver agile, tailored solutions that help businesses thrive in a fast-changing world.


Why You’ll Love Working with Us:

  • ₱25,000 Sign-On Bonus
  • Fixed Weekends Off
  • Day 1 HMO Coverage + 1 Dependent
  • Equipment Provided
  • Competitive Salary Package
  • Career Growth Opportunities
  • Generous Leave Benefits
  • Welcome Gift on Your First Day


Who We’re Looking For:

  • College Level / Undergraduates / Graduates
  • With 1–2 years BPO experience in Billing & Collections
  • Strong attention to detail and problem-solving skills
  • Excellent communication and presentation skills
  • Basic computer navigation skills


Key Responsibilities:

  • Handle inbound and outbound calls related to mortgage servicing.
  • Assist customers with questions about loan balances, payment schedules, escrow accounts, and interest rates.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Educate customers on mortgage processes, policies, and available options.
  • Document all customer interactions accurately in the system.
  • Collaborate with internal departments to ensure prompt resolution of issues.
  • Maintain compliance with federal and state mortgage servicing regulations.
  • Meet performance metrics including call quality, customer satisfaction, and productivity.


What to Bring:

  • Updated Resume
  • Valid IDs or relevant documents


Walk In & Get Hired the Same Day!

  • No long waits. No complicated steps. Just walk in, apply, and start your journey with us!
Preview

Anjaneth Sepe

HR OfficerModer Solutions

今天回覆 0 次

工作地址

Moder Solutions Inc., 2nd floor, JDN Square, P.Remedio St, Mandaue City, 6014 Cebu, Philippines

發布於 11 November 2025

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