• Handle incoming customer inquiries and requests in a timely manner.
• Provide detailed information about products and services offered by the company.
• Resolve customer complaints effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure their issues are resolved.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Strong communication skills and a customer-oriented mindset.
• Qualities and Traits: Patience, empathy, and the ability to work in a team environment.
• Working Conditions: Office environment with a focus on customer service.