• Respond to customer inquiries via phone, email, or chat in a professional manner.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues effectively.
• Document customer interactions and feedback for quality assurance.
• Assist with order processing and tracking.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:0–2 years.
• Skills and Competencies:Excellent verbal and written communication skills.
• Skills and Competencies:Basic computer skills and familiarity with customer support software.
• Qualities and Traits:Strong problem-solving abilities and a customer-focused attitude.
• Qualities and Traits:Ability to work in a fast-paced environment.