• Handle customer inquiries and complaints via phone, email, and chat.
• Provide accurate information regarding products and services.
• Assist customers in troubleshooting issues and resolving their concerns.
• Document interactions and follow up to ensure customer satisfaction.
• Maintain a positive attitude and deliver exceptional customer service.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language, customer service orientation, strong interpersonal skills
• Working Conditions: Work from home with a stable internet connection (minimum 15 Mbps upload, 25 Mbps download)
• Qualities and Traits: Empathetic, patient, and a good problem solver