CSR/PEME Account Specialist

Halcyon Health Network, Inc.

HK$2.1-2.7K[月薪]
现场办公 - 馬卡蒂應屆畢業生/學生本科全職
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職位描述

簡介

  • Facilitates urgent patient care by reviewing and tracking referrals via referral forms, emails, and phone calls, and follows up with various units to ensure timely updates on PEME status.
  • Addresses patient and client complaints by reporting them promptly to the appropriate parties, working with the Documentation Supervisor and/or relevant medical units to ensure proper action is taken, and notifying clients about test requirements, pending medical case clearances, and coordinating with the processing physicians
  • Regularly monitors and updates patient status by reviewing their profiles in the I-net system, and coordinates with relevant units to address any additional needs or concerns.
  • Performs any other tasks assigned by the supervisor or manager.

職位要求

  • College graduate
  • With or without experience in customer service;
  • Very good communication skills and Telephone Etiquette;
  • Ability to work under pressure and meet tight deadlines;
  • Able to establish professional customer relations; 
  • Self-starter, ability to perform multi-tasking job
客戶服務英語語言日程安排組織能力呼叫中心強烈的職業道德人際溝通能力人際溝通能力
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Halcyon Health Network, Inc. HR

RecruiterHalcyon Health Network, Inc.

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工作地址

Ground Floor and 3rd Floor, Maria Cornelia Building, 222 Sen. Gil J. Puyat Ave, Makati, Metro Manila, Philippines

發布於 12 March 2025

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Halcyon Health Network, Inc.

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101-500 人

醫療保健

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