• Provide exceptional customer service and support via phone, email, or chat.
• Assist customers with inquiries, issues, and product information efficiently.
• Document customer interactions and maintain detailed records in the system.
• Resolve customer complaints promptly and effectively to ensure satisfaction.
• Collaborate with team members to improve processes and enhance service excellence.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 0–2 years of experience in a customer service role.
• Skills and Competencies: Strong verbal and written communication skills.
• Skills and Competencies: Proficient in computer systems and MS Office Suite.
• Qualities and Traits: Empathetic, patient, and able to work in a fast-paced environment.