• Interact with customers to provide and process information in response to inquiries, concerns, and requests.
• Resolve customer complaints via phone, email, or chat while ensuring satisfaction.
• Maintain accurate and detailed records of customer interactions.
• Assist in the management and tracking of customer orders and services.
• Collaborate with team members to improve customer service processes and efficiency.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: Entry-level, no previous experience required.
• Skills and Competencies: Strong English language skills.
• Skills and Competencies: Excellent customer service abilities.
• Skills and Competencies: Problem-solving skills and a proactive approach.
• Qualities and Traits: Strong work ethic and reliability.
• Qualities and Traits: Effective people skills and the ability to work well in a team.