• Handle incoming calls and assist customers with inquiries and issues.
• Provide exceptional customer service while maintaining a positive attitude.
• Record customer interactions and process transactions accurately.
• Collaborate with team members to resolve complex customer concerns.
• Identify and escalate issues to supervisors when necessary.

Requirements

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Proficient in English; strong customer service skills.
• Qualities and Traits: Excellent interpersonal and people skills.
• Skills and Competencies: Strong problem-solving abilities.
• Responsibilities and Duties: Ability to work in a call center environment effectively.