• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to customers.
• Handle and resolve customer complaints efficiently and effectively.
• Document customer interactions and feedback in the call center system.
• Collaborate with team members to improve customer service and operational processes.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Proficient in English language
• Skills and Competencies: Familiarity with call center operations
• Qualities and Traits: Excellent communication and problem-solving skills
• Qualities and Traits: Ability to work in a team-oriented environment