• Provide exceptional customer service by answering calls and addressing customer inquiries.
• Assist customers with product information, order processing, and issue resolution.
• Document customer interactions in the system for future reference.
• Collaborate with team members to enhance service experience and operational efficiency.
• Participate in training sessions to improve product knowledge and skills.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Working Conditions: Ability to work in a fast-paced call center environment.