Description

• Handle customer inquiries and provide appropriate solutions in a timely manner.
• Assist in managing customer accounts and updating information as needed.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Document all interactions with customers accurately and efficiently.
• Achieve individual and team performance targets.

Requirements

• Educational Qualifications:High School Diploma or equivalent required.
• Experience Level:0–2 years of experience in a call center or customer service role.
• Skills and Competencies:Strong customer service skills and ability to communicate effectively.
• Qualities and Traits:Excellent interpersonal skills with a friendly and approachable demeanor.
• Responsibilities and Duties:Ability to work in a fast-paced environment and adapt to changing customer needs.