Description

• Assist customers with inquiries and provide accurate information regarding products and services.
• Handle customer complaints with empathy and resolve issues effectively.
• Maintain customer records and document interactions in the database.
• Support the sales team by providing excellent customer service and product knowledge.
• Participate in training sessions to improve product knowledge and enhance customer service skills.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level candidates are welcome.
• Skills and Competencies: Excellent verbal and written communication skills.
• Skills and Competencies: Strong problem-solving abilities and a customer-centric attitude.
• Qualities and Traits: Ability to work well in a team and handle multiple tasks simultaneously.
• Working Conditions: Office environment with standard working hours.