RCVR Food and Beverage Station Cashier

RCVR Food and Beverage Station

HK$2.1-2.7K[月薪]

现场办公 - 達義1-3 年經驗專科全職

Customer Service:

Greet customers warmly and take orders accurately.
Answer questions about the menu, ingredients, and available promotions.
Address customer complaints or concerns professionally and escalate to the supervisor if needed.

Cashier Duties:

Process customer transactions quickly and accurately using the POS system.
Accurately handle cash, credit card, and e-payments, ensuring correct change and receipts are provided.
Balance and reconcile the cash drawer at the beginning and end of each shift.
Handle cash deposits and prepare end-of-day financial reports for management review.
Apply discounts, promotions, or loyalty rewards as appropriate, ensuring accurate calculations.
Verify and process refunds, exchanges, and adjustments according to company policies.
Monitor and report any issues with the POS system, cash drawer discrepancies, or transaction errors to the manager.
Assist customers with any questions about payment options or receipt issues.
Maintain knowledge of the restaurant’s daily specials, promotions, and menu items to accurately inform customers.
Manage customer orders in the POS to track order status and ensure smooth kitchen coordination.
Conduct periodic checks on cash levels and request change from the manager when necessary.

Order Preparation:

Assist in preparing and serving food items as per restaurant standards.
Ensure all orders are complete, correct, and presented well before serving to customers.

Cleaning and Maintenance:

Keep the front counter, dining area, and other service areas clean and organized.
Assist with restocking supplies, such as utensils, napkins, and condiments.
Maintain a clean and orderly checkout area.

Team Collaboration:

Work closely with kitchen and other front-of-house staff to ensure seamless service.
Help with other tasks and duties as directed by the supervisor or manager.