• Provide prompt and professional responses to customer inquiries via chat.
• Assist customers with product information, troubleshooting, and issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Participate in training sessions to enhance knowledge of products and customer service procedures.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Customer-focused and empathetic
• Qualities and Traits: Ability to work in a fast-paced environment