Clinical Coordinator

Physiovive Multi-specialty Center

HK$2.1-2.8K[月薪]
现场办公 - 馬尼拉無需經驗本科全職
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職位描述

簡介

The Clinic Operations Coordinator ensures smooth clinic operations by handling schedules, coordinating supplies and deliveries, supporting patient communications, and assisting in marketing efforts. 


This role acts as an all-around coordinator and executive assistant to keep daily clinic tasks running efficiently.

Clinic Operations Coordinator –


1. Clinic Operations & Daily Workflow

  • Ensure clinic readiness (cleanliness, equipment, signage).
  • Monitor patient flow and manage daily schedules and room assignments.
  • Coordinate inventory and clinic supply deliveries with messenger.
  • Ensure availability and functionality of basic diagnostic tools.


2. Staff & Task Coordination

  • Assist with onboarding and support of admin staff.
  • Track attendance and clinic protocol adherence.
  • Help resolve immediate staff concerns when needed.


3. Patient Experience & Front Desk Support

  • Support front desk in ensuring courteous, efficient service.
  • Help handle irate or dissatisfied patients.
  • Monitor appointment system and ensure quick response to all inquiries (target: 15 minutes).


4. Finance & Documentation

  • Manage daily sales reports, clinic census, and petty cash logs.
  • Organize official receipts, professional fee records, and referral logs.
  • Ensure timely submission of finance-related reports and reimbursements.


5. Communication & Coordination

  • Coordinate with doctors, staff, and external partners.
  • Relay updates from Marketing & Operations Head.
  • Handle scheduling, referrals, and inter-branch coordination.


6. Quality & Marketing Support

  • Monitor service standards and clinic cleanliness.
  • Recommend improvements to clinic operations.
  • Assist in executing marketing campaigns (text/email blasts, promos, follow-ups). 


7. HMO Coordination & Filing

  • Prepare and submit HMO documents and claims.
  • Ensure forms and attachments are complete and accurate.
  • Coordinate with HMO reps for approvals and follow-ups.
  • Track and file all claims properly.
  • Assist patients with HMO-related concerns.

職位要求

  • Graduated of any 4-year course
  • Work experience in medical field is a plus but not required
  • Knowledgeable in Google Calendar, Gmail, Business Suite and MS Office
  • Highly Organized with keen attention to details
  • Knowledgeable in HMO end to end process (Approval, Filling of Claims, Etc)
  • With pleasing personality and willing to be trained.
衛生保健Tech SavyHighly OrganizedPhysical TherapyKnowledgable in MS OfficeHMO CoordinationWilling to be trainedDetail oriented
Preview

Center Physiovive Multi-specialty

HR ManagerPhysiovive Multi-specialty Center

活躍於三天內

工作地址

1149 Instruccion St

發布於 26 May 2025

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