Collection Email Support (Open to Fresh Grads)

Atome

HK$2.1-2.8K[月薪]
现场办公 - 曼達盧永應屆畢業生/學生高中全職
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職位描述

福利待遇

  • 津貼

    餐補

  • 員工表彰與獎勵

    佣金

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 額外福利

    公司設備

  • 休假和請假

    產假和陪產假, 病假, 休假

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簡介

  • Daily collection of overdue balance from customers and able to answer customers' inquiries via Zendesk email for PH markets.
  • Can create communication templates via email to improve collection efficiency.
  • Coordinates closely with the collections team in forwarding proof of payment and request for call backs.
  • Work closely with customer service team on communicating customer's concern raised in the repayment emails.
  • Ensures zero complaints and one-time resolution when responding to emails.
  • Will escalate any email complaints received to the QA Team for investigation and proper resolution.


職位要求

  • Open to fresh graduates.
  • Senior High School or college undergraduates must have at least 1 year of experience in Collections or email support.
  • Experience in Unsecured Collections and Credit Card accounts is an advantage.
  • Proficient in using MS Office applications.
  • Resourceful, results-oriented, and patient.
  • Strong analytical and problem-solving skills, with the ability to apply logical reasoning and analytical methods.
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Recruitment Atome PH

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工作地址

Rockwell Business Center Tower 2. Rockwell Business Center, Pasig, Metro Manila, Philippines

發布於 14 July 2025

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