We’re Hiring: Senior Benefits Analyst!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Senior Benefits Analyst to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Senior Benefits Analyst

Work Arrangement: Work from Office

Location: Philippines - Makati

Schedule: Night shift

We are currently on the lookout for a new Senior Benefits Analyst to join our team at Cloudstaff, the #1 workplace everywhere! 

• Provide subject matter expertise on payroll audits for benefit deductions and manage corrections to ensure accurate processing
• Provide call monitoring, mentoring, training, and support for benefit team members and analysts
• Spearhead benefits-related projects as a subject matter expert, including online enrollment, ACA, and data imports/exports
• Configure and maintain electronic benefits enrollment platforms, including creating and administering plans, rates, contributions, and 401k
• Manage data file feeds and integrations with carriers and third parties, and troubleshoot system errors or data discrepancies
• Monitor and maintain ACA compliance reporting, including 1095C form generation and IRS E-filing
• Provide phone support, serving as an escalation point for complex benefit inquiries
• Prepare custom reports for management, vendors, and clients

Qualification and requirements:

• Proven ability to work in a customer-focused environment with excellent collaboration and interpersonal skills
• Strong background in critical thinking, problem-solving, and troubleshooting system issues
• Excellent written and verbal communication skills, with a strong attention to detail and high level of organization
• Intermediate to advanced skills in the Microsoft Office Suite, including Excel, Word, PowerPoint, and Access
• You're a skilled user of PrismHR, with advanced abilities in benefit administration, enrollment, Informer, data management, and billing reconciliations
• You have a solid understanding of benefits administration regulations and laws, and you're proficient in creating and interpreting reports and spreadsheets

Degree Level or Equivalent Combination of Education & Experience:

• 5+ years of experience in US benefits administration or HRIS systems
• Serves as the Senior Benefits Analyst and primary contact for escalating Prism tickets
• Subject Matter Expert (SME) on Prism setups, including master plans, billing, GL and codes
• Manages Online Portal configuration and troubleshoots related issues
• Sets up and troubleshoots Master BlueStar 401k master plans and data feeds
• Prepares all plan renewal information for open enrollment and handles specialty client reports

Non-negotiable skills & requirements:

Note: All listed qualifications are required.