NSDMM Management Services Inc. Concierge

NSDMM Management Services Inc.

HK$2.8-3.5K[月薪]

现场办公 - 馬卡蒂1-3 年經驗本科全職

Assist the Unit Owner/Resident on an efficient and timely manner
Answers the telephone and email inquiries pertaining to Social Hall Rates, Reservation,
Community Activities, Property Amenities and other common knowledge.
Assists and screen Owner/Residents visitors and/or contractor.
Screen and process inside and outside pick up of items and parcels received for both owner/residents and Admin staff.
Screen and assist food deliveries for both unit owner/resident and Admin staff.
Process sending and recording of unit owner/Residents utility bill.
Efficient and timely scheduling of Service Request for all maintenance concerns.
Efficient and timely scheduling of Pest Control and FDAS.
Act with a sense of urgency in cases of emergency, calamities and other unforeseen events.
Works together with Security concerning unit violation, parking and other Security concerns.
Act as Receptionist during Saturday Activity (Zumba/Yogalates)
Act as Receptionist, Usher, and Host during Community events on as needed basis
Make Incident Report on as needed basis.
Proper dissemination of information of residents thru verbal, text, email communication
Updating information board (Bulletin, Elevator, LCD)
Smile and greet the customers depending on the time of the day
Ensures consistency in delivering and providing excellent customer service
Complies with the company’s Code of Conduct

4 years Bachelor's/College Degree Holder in Hospitality/Hotel Management/Tourism Management
Previous experience for at least 1 year as concierge/front desk or in hotels/condominiums/resorts/airlines is a must
Excellent communication and interpersonal skills
With background/experience in administrative task and events handling is a plus
Proficient in office software and phone systems
Ability to multitask and prioritize
Applicants must be living near Makati
CAN START ASAP
Only qualified applicants will be contacted

英語語言溝通技巧人際溝通能力客戶關係管理