Customer Care Representative

Synlink Recruitment Outsourcing Co. Inc.

HK$2.1-4.2K[月薪]
现场办公 - 達義<1 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 健康保險

    健康維護組織

  • 職業發展

    工作培訓

  • 休假和請假

    病假, 休假

  • 工作生活兩不誤

    彈性時間

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簡介

  • Provide excellent customer service via calls, emails, and other communication channels.
  • Handle customer inquiries, resolve issues, maintain customer satisfaction, and document interactions.
  • Assist clients in navigating healthcare plans, policies, and benefits.
  • Coordinate with healthcare providers and facilities to ensure timely and accurate service.
  • Resolve healthcare-related inquiries and issues in a professional and efficient manner.
  • Maintain up-to-date knowledge of healthcare trends and regulations.
  • Ensure compliance with all relevant policies and procedures.

職位要求

  • Educational Qualifications: At least High/Senior High School Grad
  • Experience Level: At least 6 months and above experience preferred in customer service or call center environments.
  • Skills and Competencies: Strong customer service skills, problem-solving abilities, proficiency in English, and experience in call center operations.
  • Working Conditions: Office environment, potential for extended hours, and consistent interaction with customers via phone and email.
  • Qualities and Traits: Excellent communication, patience, empathy, and a positive attitude towards helping customers.
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Shaine Carandang

Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.

今天回覆 0 次

工作地址

4th Floor, Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig City, Metro Manila, Philippines

發布於 16 June 2025

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