Customer Care Representative - Software & Hardware (Php 20,500)
Alorica
職位描述
福利待遇
津貼
餐補
員工表彰與獎勵
績效獎金, 獎勵機制
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康保險, 健康維護組織
額外福利
睡眠區
休假和請假
病假, 休假
- Handle customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues promptly and effectively.
- Maintain a positive attitude and professionalism.
- Document interactions and feedback for continuous improvement.
- Collaborate with team members to enhance customer satisfaction.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No experience required; entry-level position.
- Skills and Competencies: Proficiency in English, customer service orientation, strong problem-solving abilities, technical skills, call center familiarity, and excellent organizational skills.
- Responsibilities and Duties: Assist customers via phone or chat, resolve inquiries, provide product information, and ensure customer satisfaction.
- Working Conditions: Office environment, potential for remote work, regular shift schedules.
- Qualities and Traits: Friendly demeanor, teamwork mentality, adaptability, and strong communication skills.
Labora Cedryck Alyn Ross
HR OfficerAlorica
工作地址
Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines
發布於 27 February 2025
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