• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Competitive salary range
• No BPO experience needed – we’ll train you!
• College fresh grads, SHS & HS grads, college undergrads, vocational grads? Welcome!
• 20% night differential
• Paid training & incentives
• HMO & government benefits
• 13th month pay
• Vacation leave / personal time off paid
• Anniversary bonus
• Annual performance increase
• Work onsite with a professional & supportive team