Customer Care Representative

Staffing co.

HK$2-2.7K[月薪]
现场办公 - 奎松市無需經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 周年禮物, 獎勵機制

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 額外福利

    公司設備

  • 職業發展

    工作培訓

  • 休假和請假

    產假和陪產假

  • 工作生活兩不誤

    彈性時間

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簡介

  • Answer customer inquiries via phone, email, chat, or in person in a timely and courteous manner.
  • Provide accurate information about products, services, policies, and procedures.
  • Process orders, forms, applications, and requests.
  • Handle and resolve customer complaints with empathy and professionalism.
  • Escalate complex issues to the appropriate department when necessary.
  • Maintain customer records by updating account information.
  • Follow communication guidelines, policies, and procedures.
  • Strive to meet or exceed customer satisfaction and service goals.
  • Collect feedback and identify recurring issues to help improve customer experience.
  • Strong communication and active listening skills.
  • Problem-solving ability with a customer-first mindset.
  • Patience, empathy, and the ability to remain calm under pressure.
  • Basic computer and data entry skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • High school diploma or equivalent (some roles may prefer additional education or experience).
英語語言客戶服務團隊合作者技術技能呼叫中心
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Philip Manahan

OwnerStaffing co.

今天回覆 0 次

工作地址

Eton CentrisEpifanio de los Santos Ave, cor Quezon Ave, Diliman, Quezon City, Metro Manila, Philippines

發布於 08 September 2025

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