• Manage incoming calls and customer inquiries effectively.
• Provide information about products and services to customers.
• Resolve customer complaints and issues in a timely manner.
• Maintain customer records and data accurately.
• Collaborate with team members to improve customer service processes.

Requirements

• College Graduate with or without experience
• Completed 2 years in College with 6months customer service related experience
• Above Average English communication skills
• Good interpersonal skills
• Analytical and problem solving skills
• Good comprehension skills
• Basic knowledge with MS Office
• Willing to work on weekends and holidays

Recruitment Process

• Initial Interview (Over the phone screening)
• Final Interview (MS Teams)
• Job Offer