Customer Care Representative
Synlink Recruitment Outsourcing Co. Inc.
職位描述
福利待遇
津貼
交通補貼
員工表彰與獎勵
獎勵機制
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
職業意外保險, 健康維護組織
額外福利
睡眠區
職業發展
工作培訓
休假和請假
產假和陪產假, 病假, 休假
簡介
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints by identifying the issue and providing appropriate solutions or alternatives.
- Educate customers about product features, services, and promotions to enhance their experience and drive sales.
- Document customer interactions and maintain accurate records in the company database for future reference.
- Collaborate with other departments to ensure a seamless customer experience and address any operational challenges.
職位要求
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: at least 6 months BPO experience in any international voice account
- Skills and Competencies: Strong English language skills, excellent customer service, and people skills; proficiency in technical tasks.
- Working Conditions: Fast-paced call center environment requiring adaptability.
- Qualities and Traits: Strong interpersonal skills, patience, and a positive attitude.
Jennylyn Fajardo
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
回應率高
工作地址
Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines
發布於 29 August 2025
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