Customer Care Specialist

We Search @ Searchers & Staffers Corp.

HK$2.1-2.8K[月薪]
现场办公 - 達義應屆畢業生/學生本科全職
分享

職位描述

簡介

Customer Care Specialist should be able to maintain a positive, empathetic and professional attitude towards customers at all times and ensure seamless customer experience. Assisting customers with product information, resolving issues, and ensuring overall customer satisfaction across various touchpoints. Delivering comprehensive customer support to clients, handling all inquiries, concerns, and service needs from the beginning to the end of the customer journey.


  • Provide prompt and efficient customer support through multiple channels (phone, email) while maintaining a high level of professionalism.
  • Address customer issues and complaints resolving them efficiently while ensuring customer satisfaction.
  • Guide customers in account setup, updates, and troubleshooting account-related issues.
  • Maintain deep product knowledge to be able to assist customers.
  • Keep records of customer interactions, including inquiries, complaints, comments, and actions taken, in the client's system.
  • Ensure continuous end-to-end support to deliver seamless and satisfying customer experience.

職位要求

  • Was able to take up undergraduate studies for 2 years (college)
  • Fresh graduates are accepted
  • Computer Literate (MS Office like Word, Excel, etc.)
  • Good communication skills (English; written and verbal)
  • Willing to be assigned on a shifting schedules (day, mid, and night)
  • Willing to work in BGC, Taguig City
  • Willing to work onsite
  • Probationary Employment
英語語言客戶服務呼叫中心computer literate
Preview

Bonganay Ree

Search SpecialistWe Search @ Searchers & Staffers Corp.

今天活躍

工作地址

Bonifacio Global City. Bonifacio Global City, Taguig, Metro Manila, Philippines

發布於 04 April 2025

舉報

Bossjob安全提醒

若該職位需要您出國工作,請提高警惕,並小心詐騙。

如果您在求職過程中遇到雇主有以下行為, 請立即檢舉

  • 扣留您的身分證件,
  • 要求您提供擔保或收取財產,
  • 迫使您投資或籌集資金,
  • 收取非法利益,
  • 或其他違法情形。