Customer Service Agent

Lexie Staffing co.

HK$2-2.7K[月薪]
现场办公 - 布拉幹1-3 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    佣金, 績效獎金

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 額外福利

    公司設備

  • 職業發展

    工作培訓

  • 休假和請假

    產假和陪產假

  • 工作生活兩不誤

    彈性時間

顯示更多
  • Respond to customer inquiries via phone, email, chat, or in-person
  • Resolve product or service issues promptly and professionally
  • Provide accurate, valid, and complete information using the right tools and resources
  • Process orders, forms, applications, and requests
  • Handle complaints and provide appropriate solutions and alternatives
  • Follow up to ensure resolution and customer satisfaction
  • Maintain customer records by updating account information
  • Keep up to date with product knowledge and company procedures
  • Collaborate with other departments to resolve complex issues
  • High school diploma or equivalent (Bachelor’s degree is a plus)
  • Proven customer support experience or experience in a similar role
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Excellent communication and problem-solving skills
  • Patience and ability to remain calm under pressure
  • Multitasking and time-management skills, with the ability to prioritize tasks
英語語言客戶服務團隊合作者技術技能呼叫中心
Preview

Philip Manahan

OwnerLexie Staffing co.

5 分鐘前回覆

工作地址

Unit 13 3F Rocka Commercial Bldg. Rocka Complex, Tabang, Plaridel, Bulacan 3004

發布於 08 September 2025

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