Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
職位描述
福利待遇
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
簡介
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints in a timely manner.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Assist in developing customer service policies and procedures.
- Continuously seek to enhance customer satisfaction.
職位要求
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service or call center environment.
- Skills and Competencies: Proficient in English, excellent people skills, strong customer service orientation, and a team player.
- Working Conditions: Office setting with standard working hours; may require shift work.
- Qualities and Traits: Empathetic, patient, and adaptable to changing situations.
Lagman Eduard
HR OfficerMetacom Business Process Outsourcing Solution Inc.
回應率高
工作地址
Madrigal Ave
發布於 01 August 2025
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