Helpro Multipurpose Cooperative Customer Service Assistant

Helpro Multipurpose Cooperative

HK$2.1-2.8K[月薪]

现场办公 - 巴石應屆畢業生/學生本科全職

Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Adhering to a company’s policies and procedures at all times when assisting customers

Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field.
Experience Level: Fresh graduates or students seeking entry-level positions.
Skills and Competencies: Excellent communication and interpersonal skills; strong attention to detail; proficiency in both written and verbal communication.
Working Conditions: Typically in an office setting with opportunities for remote work.
Qualities and Traits: Proactive, adaptable, team-oriented, and eager to learn.

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