Customer Service Agent

E-Solutions IT Services

HK$2.7-4.1K[月薪]
现场办公 - 奎松市<1 年經驗學歷不限全職
分享

職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • Assist customers with inquiries, issues, and product information via phone, email, or chat.
  • Provide prompt and courteous responses to customer requests.
  • Resolve customer complaints and concerns in a timely and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Offer solutions and recommendations to meet customer needs.
  • Ensure customer satisfaction by going above and beyond to help.
  • Work closely with other departments to resolve issues and improve service.
  • Stay up to date with product knowledge and company policies.
  • Follow up with customers to ensure their issues are fully resolved.
  • High school diploma or equivalent (required).
  • At least 1 (one) year BPO experience.
  • Strong communication skills (both verbal and written).
  • Basic computer skills (e.g., using email, customer service software).
  • Ability to remain calm and patient in stressful situations.
  • Good problem-solving skills.
  • Team player with a positive attitude.
  • Ability to multitask and prioritize effectively.
  • Previous customer service experience (preferred but not required).
英語語言客戶服務人際溝通能力呼叫中心後台支援人際溝通能力
Preview

Fernando Patrick

Senior RecruiterE-Solutions IT Services

今天回覆超過十次

工作地址

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

發布於 18 March 2025

猜你想看

查看更多

E-Solutions IT Services

未融資

少於50人

人力資源

查看熱招工作

舉報

Bossjob安全提醒

若該職位需要您出國工作，請提高警惕，並小心詐騙。

如果您在求職過程中遇到雇主有以下行為， 請立即檢舉

  • 扣留您的身分證件，
  • 要求您提供擔保或收取財產，
  • 迫使您投資或籌集資金，
  • 收取非法利益，
  • 或其他違法情形。