Alorica Customer Service Agent

Customer Service Agent

Alorica

HK$2.7-3.3K[月薪]

现场办公 - 奎松市無需經驗高中全職

Provide exceptional customer service via phone, email, and chat.
Assist customers with inquiries, complaints, and product information.
Assist customers with inquiries, resolve issues, and provide product information.
Maintain a positive, empathetic, and professional attitude.
Document and track customer interactions accurately.
Collaborate with team members to improve service processes.
Meet or exceed performance metrics and customer satisfaction goals.

Educational Qualifications: High School diploma or equivalent required.
Experience Level: No prior experience necessary; training will be provided.
Skills and Competencies: Excellent English language proficiency, strong customer service orientation, effective problem-solving abilities, and a team player attitude.
Working Conditions: Office environment or remote work options available, typically full-time hours.
Qualities and Traits: Positive attitude, empathy, patience, and excellent communication skills.

英語語言客戶服務問題解決團隊合作者

Preview

Edilbert Balla

Sourcing AssociateAlorica

今天活躍

工作地址

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines