• Assist customers with inquiries regarding products and services.
• Handle customer complaints and resolve issues in a timely manner.
• Provide accurate information and guide customers through processes.
• Maintain a positive and professional attitude while interacting with customers.
• Document customer interactions and feedback accurately.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Empathetic, patient, and able to work in a team.
• Working Conditions: Fast-paced environment, ability to handle multiple tasks.