Metacom Business Process Outsourcing Solution Inc. Customer Service Agent

Customer Service Agent

Metacom Business Process Outsourcing Solution Inc.

急招

HK$4-4.7K[月薪]

现场办公 - 達義1-3 年經驗本科全職

福利待遇

員工表彰與獎勵
佣金, 績效獎金, 年度考核
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
意外死亡和傷殘保險, 健康保險, 人壽保險, 健康維護組織
額外福利
公司設備, 免費餐, 睡眠區
職業發展
工作培訓, 導師計畫
休假和請假
病假, 休假

Provide exceptional customer support via phone, email, and chat.
Resolve customer inquiries and issues efficiently and accurately.
Maintain a positive attitude while handling escalated situations.
Document customer interactions and feedback in the system.
Collaborate with team members to improve service delivery.
Stay updated on product knowledge and company policies.

Educational Qualifications: Bachelor’s degree in any field.
Experience Level: 1-3 years of experience in customer service or call center environments.
Skills and Competencies: Strong customer service skills, call center experience, team player, and financial literacy.
Working Conditions: Fast-paced office environment with potential for shift work.
Qualities and Traits: Excellent communication skills, patience, empathy, and a proactive attitude.

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Preview

Dela Cruz Monica

HR OfficerMetacom Business Process Outsourcing Solution Inc.

今天回覆超過十次

工作地址

Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines